Adobe is shutting down service for users in Venezuela in order to comply with a U.S. executive order issued in August that prohibits trade with the country. The company sent out an email to customers in Venezuela today to let them know their accounts would be deactivated, and posted a support document further explaining the decision. In the document, Adobe explains: "The U.S. Government issued Executive Order 13884, the practical effect of which is to prohibit almost all transactions and services between U.S. companies, entities, and individuals in Venezuela. To remain compliant with this order, Adobe is deactivating all accounts in Venezuela."

Users will have until October 28th to download any content stored in their accounts, and will lose access the next day. To make matters worse, customers won't be able to receive refunds for any purchases or outstanding subscriptions, as Adobe says that the executive order calls for "the cessation of all activity with the entities including no sales, service, support, refunds, credits, etc."

https://www.theverge.com/2019/10/7/20904030/adobe-venezuela-photoshop-behance-us-sanctions
https://www.treasury.gov/resource-center/sanctions/Programs/Documents/13884.pdf